This is the first managerial level class in the Security Officer Series. Positions in this class may serve as the charge position for the security and protective services operations in a state facility or educational institution, or as an assistant for security and protective services operations in an agency. Police and weapon certification are not requirements for allocation to this class. Positions ensure the compliance and proper application of the policies, procedures, rules, and regulations of the agency. These responsibilities are exercised within defined jurisdictional boundaries. Positions in this class are responsible for organizing, supervising and scheduling a security and protective services operation that is charged with maintaining the security of the agency or institution and its employees, visitors, customers, students, and residents. In addition, positions in this class coordinate activities with other departments within the agency or institution and may direct safety programs. This class is distinguished from the Security Officer Supervisor class by its focus on the responsibility for monitoring various program areas of the security and protective services operation, rather than on the day-to-day supervisory duties of the security force. The class is distinguished from the Security Director class by the latter class’ higher degree of accountability and responsibility, and more complicated role in relation to the protection of property assets and the performance of criminal pre-employment background checks.

Complexity of Work: Performs work of considerable difficulty in administering a security and protective services operation for a state institution, educational institution, or other agency in order to provide a safe and secure environment for employees, visitors, students, residents, and clients. Supervisory duties typically involve analyzing, prioritizing, making and revising work assignments; planning, coordinating, and scheduling training; approving work schedules; reviewing and approving time and attendance records; supervising investigations; conducting department meetings; and completing and reviewing performance plans and evaluations. Recommends applicants for hiring. May be asked to conduct special investigations, serve warrants and testify in court. Positions in this class work in cooperation with other departments in the agency, e.g., the institution’s or agency’s safety department to coordinate activities related to fire protection, fire prevention, fire drills, and disaster drills, and to monitor the safety of the equipment of the security department and the institution or agency. Prepares and monitors annual budgets; prepares reports; discusses security concerns and incident reports with supervisor; and schedules department equipment for maintenance. Positions also assist with the planning of special events so that security and protective services are available at the appropriate times and places.

Supervision Given: Supervises Security Officers, Security Officer Supervisors and clerical support personnel. May also supervise switchboard, postal and electronic surveillance personnel.

Supervision Received: Receives direction from a Security Director or higher eve administrative position.

Scope: Positions in this class coordinate the institution or agency security and protective services operation which affects the overall well-being of the institution’s/agency’ community.

Impact of Actions: Judgements and decisions can negatively or positively impact the institutions or agency’s ability to maintain a secure environment for its employees, visitors, clients, students, and residents. Ineffective decisions could result in significant costs in terms of time, services, and the integrity of the department, institution or agency.

Personal Contacts: Frequent contact with employees, visitors, customers, students and residents to explain and ensure compliance with policies, procedures, rules and regulations; with other staff members of the institution or agency to schedule and plan activities and training sessions; with the staff of the Department of Criminal Justice Services to schedule training; and with state and local law enforcement officers to request assistance. This class also has frequent contact with officials of the court to provide information regarding charges placed.

Knowledge: Considerable knowledge of the principles and practices of security, protective services, and supervision. Working knowledge of the operations of the institution or agency; of investigative techniques; of fire prevention and protection; and principles of supervision.

Skills: None identified for this class.

Abilities: Demonstrated ability to plan and implement a security and protective services operation; to supervise the work of others; to plan activities for the department; to communicate effectively both orally and in writing; to operate communications equipment; and to explain and ensure compliance with regulations, rules, policies and procedures.

QUALIFICATIONS GUIDE*

Licenses or Certification: Valid Virginia’s driver license.

Education and Training: Graduation from high school or equivalent; training related to protective services security.

Level and Type of Experience: Experience as a first line, shift supervisor in a protective services or security program.

An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this training and experience.

This class was established in June 1988, as a result of the Classification Review Specification/Update Program. It replaces the Institutional Police Chief B class.

Last updated: 7/1/88