Resolves problems with manual and/or automated records systems to assist users, improve efficiency, and reduce operations costs.

Work is performed under the general direction of a DMV Administrator.

Provides technical liaison between agency administration, management information system administration, and Department of Computer Services personnel to identify and resolve records deficiencies, and to facilitate the processing of user requests for automated data processing services.

Compiles statistical reports of records as requested, and maintains and updates records with current information. Assists in prioritizing administration requests for data processing services.

Develops and maintains user manuals for automated and manual systems. Assists in the implementation of legislative changes relating to automated systems.

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Knowledge of basic accounting, mathematics, and business English. Knowledge of manual and automated filing systems and of computer capabilities. Skill in compiling and presenting research orally and in writing. Skill in documenting methods and procedures. Ability to identify problems with automated systems, and to work with technical and non-technical personnel in devising solutions.

Graduation from high school, and experience related to the duties of the position. Training and experience indicating possession of the preceding knowledge and skills may substitute for high school graduation.

Last updated: 3-1-83