Assists in the direction of work and personnel of a department within an administration of the Division of Motor Vehicles.

The incumbent develops, reviews, and evaluates operating standards for the department and assists in the preparation of departmental objectives. Assistance to the Manager is also provided in the areas of preparing the budget, analyzing and responding to departmental inquiries, analyzing legislative proposals and other statutes governing the work of the department, developing plans for organizational changes, and ensuring the employee relations management functions of the department are performed in compliance with state standards.

Work is performed under the general direction of a DMV Department Manager or DMV Support Services Manager.

Knowledge of supervisory and administrative principles and practices and of personnel management principles and techniques. Skill in oral and written communication as applied to report composition, presentations, interviewing, and training. Ability to read, explain, and apply policies, rules, regulations, technical manuals, legislative statutes, and the Motor Vehicle Code of Virginia; ability to evaluate the performance of work units and to advise, direct, and train individuals in their work; ability to establish and maintain working relationships with other employees and the public; ability to ensure compliance with administrative policies and procedures.

Last updated: 2-1-82