This is the third class in the Warehouse Management series. Positions in this class are responsible for managing the materiel handling and financial operations of the most complex, central warehouse operation which includes planning of inventory levels; managing inventory control; requisitioning, receiving, inspecting, storing, and distributing a wide range of commodities to a large group of customers that includes all state agencies, institutions, and political subdivisions; maintaining the financial soundness of the warehouse operation; and developing open communications with customers and vendors. This class is distinguished from the Warehouse Manager Senior class by its broader scope of operations that includes all state agencies and political subdivisions; its greater number of distribution points; and its responsibility for the total warehouse operation including materiel handling functions, financial management and scheduling.

Complexity of Work: Performs work of unusual difficulty in managing the State's largest and most complex warehouse operation. Duties include establishing goals and strategies to accomplish warehouse operations and developing procedures and methods to implement these strategies. Directs the administration of financial controls for the warehouse; reviews financial data; and investigates discrepancies. Directs the operation and maintenance of the automated inventory management system; and directs the development and administration of inventory controls for the efficient use of inventory and cash. Directs preparation of the warehouse budget which includes projecting revenues and expenditures and allocating funds. Directs the warehouse materiel handling operations including receiving and storing materials; assembling products for shipment; and scheduling, loading, and dispatching vehicles, drivers, and outbound shipments. Maintains communications with customers to ensure customer satisfaction and to encourage timely payment of bills. Resolves or directs the resolution of customer problems and complaints. Coordinates purchasing activities with the warehouse purchasing team in the Division of Purchases and Supply. Explores potential new vendors and works to broaden vendor base and to increase number of items in stock. Directs program for quality assurance of items purchased for warehouse stock which includes arranging for the development of appropriate specifications and testing of products. Directs the maintenance of warehouse physical plant and equipment.

Supervision Given: Directly supervises the work of the financial/inventory administrator, the Buildings and Grounds Supervisor, and Warehouse Superintendent Seniors; indirectly supervises the work of the Warehouse Traffic Supervisor, expeditor/customer relations specialists, Warehouse Superintendents, Warehouse Supervisors, Warehouse Workers, Warehouse Specialists, and office services and fiscal personnel.

Supervision Received: Receives administrative direction from a Purchases and Supply Assistant Director for Procurement.

Scope: Work has a long-term affect on major programs of state agencies.

Impact of Actions: Serious financial and legal problems can occur as a result of ineffective warehouse operational decisions or actions as well as serious costs to the Commonwealth and delay in vital services.

Personal Contacts: Frequent internal contacts with State agency and political subdivision personnel to help with problem solving, and to obtain or provide information regarding deliveries or collections. Frequent external contacts with vendors to maintain liaison with the vendor community and to resolve complex, non-routine problems.

Knowledge: Comprehensive knowledge of materiel handling and management functions in a large, complex warehouse operation. Considerable knowledge of financial and personnel management procedures.

Skills: None identified for this class.

Abilities: Demonstrated ability to manage a large warehouse operation; to supervise a large staff; to communicate effectively both orally and in writing; and to solve complex problems.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education and Training: Graduation from an accredited college or university with a degree in business administration, marketing, finance, or related field.

Level and Type of Experience: Progressively responsible experience in warehouse management which includes inventory control and financial management.

An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this education and experience.

This class was established as a result of the Classification Review/ Specification Update Program. It replaces the General Services Central Warehouse Manager class, effective November 1990.