EMERGENCY MEDICAL SERVICES PROGRAM REPRESENTATIVE 41201

05/16/92 C

This is the first level class in the Emergency Medical Services (EMS) Program Representative series. Positions in this class conduct field inspections, administer examinations for certification of personnel, and investigate complaints in order to support the statewide EMS system for the Department of Health. They function with a high degree of independence in an assigned regional area. The class is distinguished from the EMS Program Representative Supervisor class by the latter's formal supervisory duties.

Complexity of Work: Positions in this class perform work of moderate difficulty by inspecting and recommending licensure/certification of EMS vehicles, facilities and equipment according to the type of service rendered. They administer written examinations to certify personnel in six skill levels of emergency medical technicians (EMT). These skill levels are EMT-A, EMT-Cardiac, EMT-Paramedic, EMT-Instructor, Shock Trauma Technician, and First Responder. They communicate with EMS agencies and local council officers to help coordinate testing programs, improve public relations, assist on special projects, and answer questions concerning EMS rules and regulations; coordinate activities with the other state program representatives; investigate complaints; manage a designated field area to promote the statewide consistent application of EMS by monitoring state laws and the delivery of EMS policies pertaining to the certification of EMS agencies and support staff; issues permits, citations and temporary suspensions for EMT services; reviews the overall effectiveness of the work of volunteer officials in county and city rescue squads by conducting announced or unannounced inspection reviews of the facility EMS equipment, and staff certification records to determine if legal requirements have been met for certification and that all equipment is medically operational for the designated type of ambulance; applies standards regarding the adequacy of emergency vehicle design and recommends related improvements to local agency officials; reviews rescue squad assistance fund grant requests and recommend priorities for funding.

Supervision Given: Supervision is typically not a factor.

Supervision Received: Positions in this class work under the direction of an EMS Program Representative Supervisor. They function with a high degree of independence in assigned regions, and are located considerable distances from supervisor. Periodic activity reports are reviewed by the supervisor who also conducts occasional on-site visits to the field.

Scope: Work activities are within the assigned geographical area but may extend to adjoining states to provide emergency medical services to the public. The work ensures that equipment and vehicles are properly supplied and operable, and that qualified, trained staff are certified and available to provide an effective state-wide emergency medical system.

Impact of Actions: Decisions affect the licensure or certification of EMS facili-ties, equipment, and vehicles; training and testing of personnel; and quantity, quality, and effectiveness of the statewide emergency medical services system. Regulatory work is guided by the application of state laws and minimum standards established by the State Board of Health.

Personal Contacts: Daily internal and external contact with local emergency medical services personnel, as well as regional and state organizations, boards or councils representing pre-hospital programs as required to promote and regulate services.

Knowledge: Working knowledge of the EMS programs, regulations, and emergency health care techniques.

Skills: None identified for this class.

Abilities: Demonstrated ability to function as an EMT-Cardiac, EMT-Paramedic, or equivalent level of technical expertise; to manage, develop, and maintain work schedules; to interpret and apply rules and regulations, policies, and standards; and to administer practical skills examinations and testing for certification of others.

QUALIFICATIONS GUIDE*

Licenses or Certification: Certification as an EMT-Cardiac, EMT-Paramedic, or EMT-Instructor.

Education or Training: Graduation from high school or equivalent and course work in emergency medical care.

Level and Type of Experience: Experience in emergency medical services programs such as cardiac, paramedic, and emergency response with an agency or organization providing such services or related medical experience.

An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this training and experience.

This class, established to provide geographic program support in emergency medical services, was reviewed and revised as part of the statewide Classification Review/ Specification Update program, effective May 1992.