LICENSURE/CERTIFICATION SENIOR INSPECTOR 41152

6/19/90 B

This is the second and highest level class in the Licensure/Certification Inspector series. Positions in this class function as inspection team leaders for agency or multi-agency efforts. The work involves the inspection and licensure/certification of residential facilities for children and adults, community therapeutic treatment programs for the mentally ill, retarded and substance abusing population, adult and juvenile correctional facilities, field units and correctional programs. This class is distinguished from the lower level Licensure/Certification Inspector class by its leadership responsibility and diversified caseload characterized by therapeutic and programmatic requirements. It is distinguished from the higher level Licensure/ Certification Supervisor class by the latter's formal supervisory duties.

Complexity of Work: Performs inspection work of moderate difficulty involving the licensing or certification of residential facilities, developmental centers for children or individuals with mental handicaps, and correctional facilities and programs. These facilities have diverse and specialized programs including treatment programs for the clients, residents or inmates who are included in the inspection process by reviewing files for presence and timeliness of records and entries such as physical, needs assessments, individualized treatment plans and progress notes. Interviews administrators' staff to verify the implementation and practice of written policies and procedures. Conducts announced and unannounced site visits to proposed and currently licensed/certified programs to determine their compliance with applicable standards, investigate complaints, or renew or issue license or certification. Provides consultation to programs regarding the application and licensure/certification process to educate or to facilitate actions by answering inquiries or doing preliminary surveys. Makes recommendations on negative actions needed to take necessary legal measures by preparing correspondence, written reports, documentary exhibits and giving oral reports and testimony. Recommends allowable variances and actions that are necessary for corrective action plans. Serves as a team leader during on-site reviews for children's residential facilities, or correctional inspections. May be required to train other team members in the inspection process.

Supervision Given: Supervision is typically not a factor, although this class acts as a team leader when conducting inspections of children's residential facilities or correctional program inspections.

Supervision Received: Works under the direction of a Licensure/Certification Supervisor or a director who reviews work for appropriateness and conformity with policies and procedures and provides consultation and technical assistance.

Scope: The scope of activities determines whether facilities meet minimum standards for state licensure/certification.

Impact of Actions: Proper performance of duties ensures the health, safety and well-being of persons in the facilities are protected by certifying adequate facilities and taking negative action against inadequate facilities.

Personal Contacts: Frequent contacts with administrators to gather data and discuss results of inspections; facility staff to gather data; owners and corporate executives to discuss problems or issues; facility attorneys; health care professionals; fire, building, zoning, and sanitarian inspectors; civic groups; local government representatives; the public to answer inquires and provide educational materials; and with children and parents and guardians to resolve complaints or licensing issues.

Knowledge: Knowledge of state regulations and code as applicable to the facilities being licensed/certified, social and developmental needs of adults, elderly and children, treatment plans and methods applied in care of the mentally handicapped and of health care and delivery systems. Some knowledge of the roles and responsibilities of other governmental inspectors in the licensing/certification process; of the State's human resource systems; and of the needs of clients receiving services from licensed programs.

Skills: None identified for this class.

Abilities: Demonstrated ability to communicate and respond diplomatically under stress and in adversarial situations; conduct interviews to gather information; observe environment and other conditions as they exist, recognize problems and apply standards; interpret, apply and complete technical documents and records to support findings; communicate effectively findings in writing; and to schedule the work of others.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education or Training: Graduation from a college or university with major course work in social services, psychology, regulatory administration, or a related field.

Level and Type of Experience: Experience in a human resources regulatory program and working with developmental needs of children or adults or in a related service delivery field.

An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this education and experience.

This study was mandated by the 1987 General Assembly. It replaces the Residential/ Day Care Facility Senior Inspector class, effective June 16, 1990.