LICENSURE/CERTIFICATION INSPECTOR 41151

6/16/90 B

This is the first class in the Licensure/Certification Inspectors series. Positions in this class are responsible for licensing day care programs and residential facilities to include children's nonresidential care facilities, adult day programs and adult residential facilities. Positions in this class conduct on-site inspections to issue licenses and investigate complaints and illegal activities. This class is distinguished from the Licensure/Certification Senior Inspector class by the latter class' responsibility for acting as team leaders on inspections and inspecting a greater diversity of programs, including therapeutic treatment programs.

Complexity of Work: Performs work of routine difficulty involving the licensing of diverse nonresidential facilities for children and residential facilities and nonresidential facilities for adults not requiring specialized treatment programs. Positions apply defined standards by conducting inspections and investigations of complaints and allegations concerning illegal operations. This class documents and evaluates information gathered during inspections; reviews facility financial documents to determine fiscal responsibility; reviews adult residential programs, physical examination reports, needs assessments and service plans, progress reports for bedfast, restrained, or post-hospitalized residents; conducts exit interviews and approves corrective action plans; prepares case management plans in response to serious or repetitive violations; makes unannounced monitoring visits to facilities each year; recommends allowable variances; prepares for injunctive action and testifies in court; makes recommendations on negative actions to be taken, prepares draft correspondence, written reports, documentary exhibits, and provides oral reports and testimony; completes documentation of findings, analysis of information and correspondence; consults with licensees and potential licensees regarding the application and licensure process to educate, improve compliance with standards, or to facilitate actions by answering inquiries, doing preliminary surveys, and providing technical assistance materials. Positions coordinate program activities with Social Services (protective services), law enforcement officials, and attorneys. This class reviews requests from licensees for variances to the regulations and standards and makes recommendations for approval or disapproval.

Supervision Given: Supervision is typically not a factor.

Supervision Received: Works under the general supervision of a licensing supervisor, who reviews work for appropriateness and conformity with policies and procedures and provides consultation and technical assistance.

Scope: The scope of activities results in determining whether facilities meet standards for state licensure.

Impact of Actions: Proper performance of duties ensures the health, safety and well-being of persons in the facilities are protected by certifying adequate facilities and taking negative action against inadequate facilities. The image of the agency and state government is impacted.

Personal Contacts: Frequent internal and external contact with administrators to gather data and discuss results of inspections; facility staff to gather data; owners and corporate executives to discuss problems or issues as they arise; facility attorneys; health care professionals; fire, building, zoning, and sanitarian inspectors; civic groups; local government representatives; the public to answer inquiries and provide educational materials and with children and parents or guardians to gather information and resolve complaints and licensing issues.

Knowledge: Working knowledge of state regulations and codes as applicable to facilities being licensed. Some knowledge of the roles and responsibilities of other governmental inspectors in the licensing process; working knowledge of social and developmental needs of adults, the elderly and children; and of the State's human resource system.

Skills: None identified for this class.

Abilities: Demonstrated ability to communicate effectiely and to respond diplomatically under stress and in adversarial situations; conduct interviews to gather information; observe environment and other conditions as they exist, recognize and analyze problems and apply standards; and interpret, apply and complete technical documents and records to support findings and effectively communicate these findings in writing to others.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education or Training: Graduation from an accredited college or university with major course work in social sciences with an emphasis in the care, treatment or education of children or adults or a field related to regulatory administration.

Level and Type of Experience: Experience in a human services regulatory program working with developmental needs of children or adults.

An equivalent combination of training and experience indicating possession of the preceding knowldge and abilities may substitute for this education and experience.

This study was mandated by the 1987 General Assembly. This replaces the Residential/Day Care Facility Inspector class, effective June 16, 1990.