STATE TELECOMMUNICATIONS NETWORK ANALYST 35161

7/1/91 B

This is the first class in the State Telecommunications Network series. Positions in this class are found at the Department of Information Technology which operates and maintains statewide telecommunications systems that supply customer agencies with services for voice, data, and video transmissions. Responsibilities include analyzing, designing, and implementing statewide telecommunications network services; determining network/application requirements and resources; recommending network design strategies and configurations; establishing network standards; and evaluating networking problems. This class is distinguished from the Telecommunications Network Analyst by its responsibility to design and evaluate the performance of statewide telecommunications networks used by customer state agencies. This class is distinguished from the State Telecommunications Network Supervisor by the latter's supervisory responsibilities.

Complexity of Work: Performs work of moderate difficulty which involves analyzing and designing configurations and enhancements for statewide voice, data, and video networks. Analyzes network traffic data to determine optimum network configurations. Develops traffic engineering methodologies used in planning strategies for telecommunications networks to include application programs which produce traffic utilization reports for monitoring and management reporting. Researches and proposes recommendations on new network products. Originates network adjustments for upgrading switching equipment, multiplexers and transmission facilities. Diagnoses and corrects network failures to create an operational networking environment. May assist in the development of policies and procedures for network security and contingency management.

Supervision Given: Supervision is typically not a factor for this class.

Supervision Received: Receives direction from a State Telecommunications Network Supervisor or a higher level administrator.

Scope: Work affects the operation, usage, performance, and resources of statewide telecommunications networks used by multiple state agencies.

Impact of Actions: Effective job performance ensures proper and continuous usage of telecommunications equipment, facilities, and networks. Ineffective job performance may cause transmissions to be sent or received improperly, thereby resulting in a loss of transmission time, increased costs, and lost productivity.

Personal Contacts: Frequent internal contacts with engineers and state agencies and institutions to resolve reported problems with network services or customer premises equipment; and frequent internal and external contacts with telecommunications equipment and service vendors, state agencies, and State Corporation Commission to resolve tariff matters.

Knowledges: Working knowledge of integrated telecommunications network systems, engineering, software and protocols; data communications and digital electronics theory; local and wide area networks; industry standard network engineering specifications; tariffed service level standards for both network transmission facilities and equipment; and communications equipment operations.

Skills: None identified for this class.

Abilities: Demonstrated ability to analyze and resolve complex networking problems; to determine network switching and traffic loading; to program in a high-level language; to conduct technical research; to recommend network upgrades; to install new network hardware and software; to work effectively with others; to communicate technological information to both technical and non-technical personnel; and to instruct others in the use of communications equipment and facilities.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education or Training: Graduation from an accredited college or university with major course work in computer science, telecommunications, engineering, information systems or related field.

Level and Type of Experience: Moderate experience in monitoring an integrated telecommunications network; implementing computer networks; installing data communications equipment; and designing and engineering networks.

An equivalent combination of training and experience indicating possession of the preceding knowledges and abilities may substitute for this education and experience.

This class was established as a result of the Classification Review/Specification Update Program and replaces some of the positions in the Communications Engineer, Computer Systems Senior Engineer and Communications Engineer Manager classes, effective July 1991.