TELECOMMUNICATIONS NETWORK ANALYST 35131

7/1/91 B

This is the first class in the Telecommunications Network Analyst series. Positions in this class are found in agencies which operate and maintain telecommunications systems that supply agency-wide services for voice, data, and video transmissions. Responsibilities include analyzing, designing, and implementing agency-wide telecommunications network services; determining network/application requirements and resources; recommending network design strategies; installing and maintaining telecommunications networks; and evaluating networking problems. This class is distinguished from the Telecommunications Network Supervisor by the latter's supervisory responsibilities.

Complexity of Work: Performs work of moderate difficulty which involves analyzing and evaluating the performance of telecommunications networks for voice, data, and video transmissions. Develops planning strategies for telecommunications networks to include applications programs which produce traffic utilization reports. Researches and defines agency network design requirements including security, cost/benefit, operational parameters, integration with existing systems and resource utilization. Diagnoses and corrects network failures to create an operational networking environment. Consults with users in the design, implementation, and operation of agency-wide data communications and video networks, including local and wide area networks. Develops and recommends guidelines to promote proper management of networks and ensure compliance with agency standards and security procedures. Researches and evaluates current and proposed technologies for telecommunications networks. Conducts user and staff training on new/enhanced network hardware and software products or features. May lead the work activities of staff involved in implementing and maintaining agency-wide telecommunications network services.

Supervision Given: Supervision is typically not a factor for this class however, positions may lead the work of Installation and Repair personnel, or other support staff.

Supervision Received: Receives directions from a Telecommunications Network Supervisor or a higher level administrator.

Scope: Work affects the operation, usage, performance, and resources of telecommunications networks for all units of an agency.

Impact of Actions: Effective job performance ensures proper and continuous usage of telecommunications equipment, facilities, and networks. Ineffective job performance can cause transmissions to be sent or received improperly, thereby resulting in a loss of transmission time, increased costs, and lost productivity.

Personal Contacts: Frequent internal contacts with faculty, staff and students to provide consultation on network problems and needs, with other state agencies to resolve networking problems, and frequent external contacts with telecommunications equipment and services vendors to research new technologies and request repairs.

Knowledges: Working knowledge of telecommunications network systems, software and protocols; data communications and digital electronics theory; local and wide area networks; industry standard network engineering specifications; tariffed service level standards for both network transmission facilities and equipment; and communications equipment operations.

Skills: None identified for this class.

Abilities: Demonstrated ability to analyze and resolve complex networking problems; to program in a high-level language; conduct technical research; install new network hardware and software; work effectively with others; communicate specialized information to both technical and non-technical personnel; and instruct others in the use of communications equipment and facilities.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education or Training: Graduation from an accredited university or college with major course work in computer science, electrical engineering, information systems or related field.

Level and Type of Experience: Moderate experience in monitoring telecommunications networks; implementing computer networks; installing data communications equipment; and designing computer networks.

An equivalent combination of training and experience indicating possession of the preceding knowledges and abilities may substitute for this education and experience.

This class was established as a result of the Classification Review/Specification Update Program, and replaces some of the positions in the Programmer/Analyst, Electrical Engineers A and B, Communications Engineer and Computer Systems Engineer Classes, effective January 1991.