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Directs the housing program involving over 2000 students, faculty and employees of a large State educational institution and administers institutional policies governing dormitory and housing development activities.

The duties involve responsibility for directing the assignment of housing space to students, institutional staff members and conference groups, and for ascertaining that facilities are properly used and maintained. This class is distinguished from the Institutional Housing Manager A by the scope of responsibility and planning involved as a result of the number of students and staff members requiring housing facilities, the variety of facilities available and the administrative supervision provided to a staff. An essential feature of the position is the coordination of arrangements for a large number of group meetings and short courses held on the campus. Such functions frequently involve a "hotel-type" operation, with the requirement of renting facilities to large numbers of people for short periods of time without disrupting the day-to-day activities of the institution. Responsibility is also assumed for such functions as working in close cooperation with other administrative officers in counseling students and directing their out-of-class activities into proper channels, imposing penalties for breakage or misuse of dormitory rooms and furnishings, and directing the work of housekeeping personnel. General supervision is provided to a housing development in the establishment of policy and rendering of major decisions of operation. Administrative supervision is received from a higher-level administrative officer who is consulted on problems involving institutional policy and major changes in housing procedures.

Examples of duties characteristic of positions in this class:

1. Reserves institutional living quarters and directs the assignment of quarters; ascertains that quarters are properly furnished and maintained and that privileges are not abused; directs the maintenance of an apartment project for staff members and students; resolves major problems and approves of major policy or procedure changes.

INSTITUTIONAL HOUSING MANAGER B Page 2

 

2. Arranges for quarters for special conferences, establishes rates and collects fees or rentals; maintains registration desk for conferees; arranges for bed clothing and meals.
3. Supervises out-of-class activities of students and organizes them into groups to encourage cooperation, intramural competition and social functions; selects and supervises student dormitory counselors.
4. Conducts counseling interviews with students and dormitory counselors to advise students on the various aspects of dormitory life including explanations of what the institution expects from its students on routine personal problems such as adjustment to group living, problems involving behavior, loss and damage to institutional property resulting from malice, carelessness, or vandalism; accepts student resignations; confers with students in a final effort to solve their problems and to convince them that they should stay in school.
5. Determines the extent of damage to rooms, furnishings, or equipment caused by occupants; determines parties responsible for damage or loss; fixes a monetary value and collects from person responsible. The collection process may involve seizure of students’ personal belongings in an effort to induce payment.
6. Directs the work of a large number (100 or more) of housekeeping personnel which may involve staff maintenance; assigning duties to subordinate supervisors, establishing standards and determining the need for existing or new services; confers with higher-level administrators on problems involving institutional policy as it applies to housekeeping.
7. Recommends operating budget to administrative supervisor; determines personnel needs and assignments.
8. Supervises the operation of student postal services in dormitory buildings; participates in post office operation policy and authorizes hours of operation; approves of post office personnel needs.
9. Participates in the planning of new housing facilities as to utility, serviceability and furnishing of quarters.

Graduation from college with courses in management, psychology, guidance or counseling and four years of experience in responsible administrative work that included at least one year in guidance and counseling of groups and individuals. Graduate study in business administration, management, psychology, education, or guidance and counseling may be substituted for up to two years’ experience on an equivalent time basis.

Considerable knowledge of the principles of guidance and counseling; considerable knowledge of the principles of business management; understanding of the problems of college students and ability to cope with them; supervisory ability; ability to establish and maintain harmonious relations with students, parents, and co-workers.