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Manages the dormitory housing of students and faculty in a large educational institution or assists a higher-level housing manager in supervision of a phase of a large scale (over 200 persons) housing program.

The duties involve responsibility for the management of student and faculty housing, the implementation of institutional housing policy, room assignments, student counseling on non-academic problems and recommendation for housing rates for conferees. Housekeeping supervisory functions are a direct responsibility of the Housekeeping Department but may be part of an assignment to an assistant to a higher-level housing manager and include supervising janitorial services for classrooms and offices. Supervision is exercised over rental properties and recommendations are made for setting of rental rates. The work includes continuous observance of maintenance and repair needs and the initiating of an operating budget for approval of an administrative officer. Supervision is received from an institutional administrative officer or higher-level housing manager.

Examples of duties characteristic of positions in this class:

1. Supervises or assigns rooms to students and faculty; reassigns students on the basis of individual requests; advises students and faculty on regulations and housing policy.
2. Counsels with students on personal problems involving financial matters, behavior and conduct, and other non-academic, activities; cooperates with dormitory counselors in resolving students’ problems.
3. Oversees the housekeeping of rooms and dormitories; may supervise complete housekeeping activities for dormitories, classrooms and offices throughout the institution; assigns or reassigns housekeeping personnel to provide for clean and sanitary facilities; may supervise a housekeeping training program for employees.

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4. Inspects dormitories and other housing facilities for needed repairs and proper maintenance; notifies maintenance crew of work to be done; observes facilities for damages as a direct result of student misconduct and initiates necessary action to correct the damages and the cause; recommends disciplinary action to higher-level administrative officer.
5. Consults with married students or those desiring to live out of dormitories; advises students on housing facilities available.
6. Recommends appropriate rental fees for rental properties or conferees; participates in preparation of annual operating budget; cooperates with business office concerning students’ delinquencies in paying their accounts; recommends, changes in operating policies and procedures of institution for uniformity in all dormitories.
7. Attends student council meetings involving dormitory and housing problems; advises council on policy of the institution and discusses needs for its revision.

Graduation from an accredited college or university with major study in psychology, management, guidance or counseling and two years of experience in responsible administrative work which includes group counseling and guidance, management of a housing project or dormitory counseling. Graduate education in management, counseling or psychology may be substituted for up to one year of experience on an equivalent time basis.

Considerable knowledge of the principles and techniques of counseling and guidance; general knowledge of business management procedures; ability to work with a variety of students and gain their support and cooperation; ability to supervise and work effectively with professional and non-professional personnel.