8/1/88 B

This is the advanced level class in the Agency Management Analyst series of classes for positions that conduct agency organization and operations studies and recommend to management the most efficient and cost-effective methods of accomplishing work. Typical positions in this class function as leaders of project management teams and consultants to management and conduct large scale agency-wide studies which impact multiple subdivisions and require the development of research methodologies and approaches for project planning. Positions in this class are usually assigned to the agency’s centralized research, reporting, planning or data processing units. This class is distinguished from the Agency Management Analyst Supervisor class by the responsibility for project management rather than overall unit management and supervision. This class is distinguished from the Agency Management Analyst Senior class by its project leadership and management consultant roles and latitude in developing a wide variety of research methodologies and approaches to project planning.

Complexity of Work: Performs work of considerable difficulty in leading, supervising and/or conducting large scale agency-wide studies of manual and automated processes. Typical positions serve as project team leaders. Positions conduct meetings and work sessions, make specific work assignments, explain research methods and approaches, and review, edit and write final reports; develop project work plans, determine time, cost and resource requirements and develop research methodologies and approaches for assigned projects; consult with managers in advising, recommending and serving as a resource on issues affecting agency organization and operations; conduct cost/benefit analyses and feasibility studies and develop conversion plans, implementation plans and model studies for new or changed operations; develop new or modify existing policies and procedures, train departmental employees and evaluate study results. May evaluate, train and counsel subordinates on their work performance and/or interview and recommend employees to be hired.

Supervision Given: Positions may supervise lower level analysts on specific organization and operations studies or serve in a lead capacity on team projects.

Supervision Received: Works under the general direction of an Agency Management Analyst Supervisor or other agency manager who reviews study findings and recommendations related to meeting study objectives.

Scope: Positions in this class are responsible for leading, conducting and making recommendations on projects which affect management decisions on agency issues and/or interrelated organizational units.

Impact of Actions: Study recommendations and conclusions have a serious impact on implementation of the most efficient and cost-effective methods of accomplishing agency work and enhance achievement or agency goals and objectives.

Personal Contacts: Frequent contacts with agency managers and employees on matters of importance to provide advice and consultation, to facilitate studies, and present or implement findings. Occasional contacts with other state agencies, other states, federal/local governments, and vendors to obtain and give information.

Knowledge: Considerable knowledge of organization management and operating principles and practices and of research techniques and methodologies. Working knowledge of project management techniques. Working knowledge of agency organization and functions. Some knowledge of supervisory principles and techniques.

Skills: Considerable skill in operating microcomputer, minicomputer and/or mainframe applications as a research tool.

Abilities: Demonstrated ability to define problems, organize and lead projects, communicate effectively orally and in writing, train and supervise others, and analyze related and unrelated situations in order to draw conclusions and devise solutions, alternatives and recommendations.

QUALIFICATIONS GUIDE*

Licenses or Certification: None.

Education or Training: Graduation from a college or university with major course work in business administration, public administration or related curriculum.

Level and Type of Experience: Experience in management analysis and/or related work. Experience in project management techniques.

An equivalent combination of training and experience indicating possession of preceding knowledge, skills and abilities may substitute for this education and experience.

This class was established in July, 1988 as a result of the statewide Classification/Review Specification Update Program and replaces the Methods and Procedures Lead Analyst class. Some positions allocated to this class were previously titled Highway Management Engineer A.